TERMS & CONDITIONS

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Sayitinacard.com Consumer Terms & Conditions of Sale

Effective Date: March 2024, version 1

Welcome to Say it in a Card! We are dedicated to providing you with a delightful shopping experience and ensuring your satisfaction with our cards and gifts.

These are the terms and conditions (Terms) under which Say it in a Card (us, we, our) will supply products (Product(s)) to you, whether they are goods or digital content available on our website www.sayitinacard.com (http://www.sayitinacard.com) (Website) or our official Say it in a Card mobile application in the USA (App).

By placing an order on our Website or App, you agree to these Terms, which form a legally binding agreement between you and Say it in a Card. Please read these Terms carefully before submitting your order. They outline our responsibilities, how to make changes or end the contract, what to do in case of issues, and other important information. If you have any questions or need clarification on these Terms, please reach out to us using the contact information provided in section 1.2.

Please note that these Terms do not apply to Digital Gift Cards purchased via our Website or App. Refer to our Gift Cards Terms and FAQs on our website for information on Digital Gift Cards.

If you do not agree to these Terms, please refrain from ordering any Products from our Website or App.

DEFINED TERMS: In these Terms, bold, capitalized words have specific meanings. Definitions can be found in brackets after the relevant words. References to "we," "us," or "our" are to Say it in a Card, while references to "you" or "your" pertain to the consumer and may be used interchangeably.

1. INFORMATION ABOUT US AND HOW TO CONTACT US

Who We Are: Say it in a Card is a company registered in the USA.

Contact Information: You can reach our Customer Service Team through various channels based on your location:
- Social Media: Facebook: @Sayitinacard
- Email: info@sayitinacard.com (mailto:info@sayitinacard.com)
- Postal Address: Say it in a Card, Attn: Customer Service, PO Box 82652, Hapeville, GA 30354 United States of America

1.1 How We May Contact You: We will communicate with you by email or postal address provided in your order.

1.2 "Writing" Includes Emails: Any communication referred to as "writing" or "written" in these Terms includes emails.

1.3 Your Status: You must be at least 18 years old to place an order on our Website or App.

2. ORDERING FROM SAY IT IN A CARD

2.1 How to Place an Order: To place an order with us, you need to create an online account (Say it in a Card Account). By confirming your order, you agree to purchase the selected Product, subject to these Terms.

2.2 How We Will Accept Your Order: We will accept your order and confirm it via email, forming a legally binding contract with you.

2.3 If We Cannot Accept Your Order: We may be unable to accept your order due to various reasons, and we will inform you promptly. Reasons for non-acceptance are detailed in this section.

2.4 Your Order Number: Each order will be assigned an order number, which will be communicated to you in the order confirmation email.

2.5 Ordering Multiple Products: Orders with multiple Products may be dispatched separately. Delivery details will be provided during the order process.

3. OUR PRODUCTS

3.1 Products May Vary: Images of Products on our Website or App are for illustration purposes. Actual Products may vary slightly.

3.2 Product Packaging: The packaging of the Product may differ from the images displayed.

3.3 Personalised Products: Ensure accuracy of personalised content, check order details carefully. Guidelines for uploading content are provided in this section.

3.4 Content Rules: Restrictions on content for Personalised Products are outlined to ensure compliance with legal and ethical standards.

4. PRICE AND PAYMENT

4.1 Price: The price of the Product will be indicated on the order pages. We take reasonable care to ensure price accuracy.

4.2 Payment: Various payment methods are available, excluding American Express. VAT information can be requested for full VAT invoices.

4.3 Offers, Discounts, Vouchers: Apply discount codes or vouchers at checkout. Terms for promotional offers and discount codes are specified.

4.4 VAT: Request a full VAT invoice if needed.

4.5 Pricing Errors: We will notify you of any pricing errors and provide options for correction.

5. DISPATCH, DELIVERY AND PRODUCT PROVISION

5.1 General Information: Dispatch dates, delivery options, and estimated delivery times are outlined. Delivery costs are communicated during the order process.

5.2 Delivery Costs: Delivery costs are separate from Product prices. Charges will be specified before order placement.

5.3 Same Day Dispatch: Cut-off times for same-day dispatch are provided during the order process.

5.4 Delivery Options: Various delivery options are available, with details provided on the Website.

5.5 Estimated Delivery Times: Delivery is facilitated by USPS and FedEx. Specific delivery times are communicated for the USA.

5.6 Unforeseen Delays: We are not liable for delays due to events beyond our control. Procedures for addressing substantial delays are detailed.

5.7 Product Responsibility: Products become your responsibility upon delivery.

5.8 Ownership: Legal ownership of goods is transferred upon full payment.

5.9 Information Requirement: Ensure accurate information for timely delivery.

5.10 Suspension: We reserve the right to suspend services in certain circumstances.

5.11 Rights Upon Supply Suspension: Options for customers if supply is suspended for an extended period.

6. YOUR RIGHT TO MAKE CHANGES

6.1 Change Requests: Procedures for making changes to orders are outlined.

7. OUR RIGHT TO MAKE CHANGES

7.1 Minor Changes: Minor adjustments may be made to Products for legal or technical reasons.

7.2 Significant Changes: Customers will be informed of significant changes, with options to end the Contract if necessary.

8. YOUR LEGAL RIGHTS TO END THE CONTRACT

8.1 Ending the Contract: Customers have rights to end the Contract based on various circumstances.

8.2 Ending the Contract: Details on ending the Contract due to actions by Say it in a Card.

8.3 Change of Mind: Customers have a period to change their mind and request a refund.

8.4 Exceptions: Instances where customers do not have the right to change their mind are specified.

8.5 Ending the Contract: Customers can end the Contract under certain conditions, with potential compensation.

9. ENDING YOUR CONTRACT WITH US

9.1 Reporting a Problem: Procedures for reporting issues with orders are detailed.

9.2 Return Obligations: Requirements for returning rejected Products are outlined.

9.3 Return Costs: Specifics on when return costs are covered by Say it in a Card are provided.

9.4 Refund Deductions: Deductions from refunds for handling of goods are explained.

10. OUR RIGHTS TO END THE CONTRACT

10.1 Contract Termination: Say it in a Card may end the Contract under specific circumstances.

10.2 Compensation: Customers may be required to compensate Say it in a Card if the Contract is broken by the customer.

11. SAY IT IN A CARD'S INTELLECTUAL PROPERTY

11.1 Intellectual Property: Guidelines on the use of Say it in a Card's intellectual property are outlined.

12. OUR WEBSITE/APP

12.1 Website/App Availability: Information on Website/App availability is provided.

13. Say it in a Card REMINDERS

13.1 Participation: Details on setting up reminders and receiving Reminder Vouchers are explained.

13.2 Procedure: Steps for receiving and redeeming Reminder Vouchers are outlined.

14. CUSTOMER REVIEWS

14.1 Review Submission: Guidelines for submitting reviews and the rights granted to Say it in a Card are detailed.

15. USE OF PERSONAL INFORMATION

15.1 Privacy Policy: Reference to Say it in a Card's Privacy Policy and Cookie Policy for personal information handling.

16. LIABILITY

16.1 Responsibility for Loss or Damage: Say it in a Card's liability for foreseeable loss and damage is explained.

16.2 Limitation: Say it in a Card's liability is not limited where unlawful.

16.3 Customer Actions: Say it in a Card is not responsible for losses due to customer negligence or misconduct.

16.4 Business Losses: Say it in a Card is not liable for business-related losses.

17. GENERAL

17.1 Say it in a Card Account: Requirements for valid Say it in a Card Accounts are specified for identity verification.

17.2 Suspension: Say it in a Card reserves the right to suspend access for non-compliance with Terms.

17.3 Term Changes: Say it in a Card may update the Terms, with notice provided on the Website.

17.4 Contract Transfer: Say it in a Card may transfer rights and obligations under the Contract.

17.5 Rights Transfer: Customer rights transfer requires written consent.

17.6 Third-Party Rights: No third-party rights are conferred under the Contract.

17.7 Contract Legality: Severability clause ensures enforceability of remaining Terms.

17.8 Enforcement: Delay in enforcement does not waive Say it in a Card's rights.

17.9 Applicable Law: The Terms are governed by the state laws of New York.

Thank you for choosing Say it in a Card. Please refer to these Terms for any queries or concerns. Enjoy your shopping experience.